All orders that come in through our website before 1:00 pm get processed on that day and prepared for shipping. Our website uses plug-ins provided to us by UPS. We do not control any of the shipping costs billed out by ordering through this site. Rates are generated by weight, the quantity of products purchased, and the destination of your package.
Our products will be packaged to arrive at your location intact and ready to use when opened. UPS creates its own shipping schedule; and therefore, we cannot guarantee an exact arrival date for your shipment. Depending on the zip code where the package is shipped to will determine how quickly your package arrives.
Once a box has been signed for we can no longer be responsible for where the package ends up. We will always do our best to work with you if there is an issue locating your package from Atlanta Coffee Supply Group. We are always at the office so if you have any questions please email or call and we will do our best to help.